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While DIRECTV connection issues are rare, you never know when you might have one happen in your home.

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Check out the second part to this series on DIRECTV fixes. The DIRECTV connection issues listed here are just some of DIRECTV problems that we can help you fix. Get DIRECTV Technical Support from Signal Connect You might also want to unplug and re-plug the SWM power inserter.

If the receiver doesnвЂ™t show that both Network and Internet are connected вЂ“ or if Connect Now doesnвЂ™t work вЂ“ check your cables and reset the router and Broadband DECA. Navigate to: Settings&Help, Settings, and Network Setup.Reset the network connection on each receiver:.Navigate to: Settings&Help, Settings, Whole-Home, and Share Playlist.Check to make sure that Sharing is turned on:.Scroll down until you see Network: Connected and Internet: Connected.Navigate to: Settings&Help, Settings, Info & Test, and More System Info.Check the network status on each receiver:.If you have a whole-home system that isnвЂ™t working, take these steps to get things back on track: There are plenty of other receivers out there, and they sometimes have the occasional connection issue.

While DIRECTV Genie is the most popular residential receiver, itвЂ™s not the only one. PROBLEM 5: Whole-Home DoesnвЂ™t Work (non-Genie systems) (Regular DVRs use two tuners while an HR34 uses 5.) If that number is greater than eight, you might need a SWiM-16.

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Error Code 776 вЂ“ Too Many Receivers Plugged into SWiMД¬ount the number of tuners you are using.Unplug one cable at a time until you find the one thatвЂ™s damaged. If these problems continue, you might have a broken cable. Unplug and re-plug the SWiM power inserter.Make sure all cables are clean and corrosion-free.Error Code 775 вЂ“ Power Loss from the SWiM:.If you have many numbers lower than 75, you might need to re-aim or replace your dish. Note: ItвЂ™s normal to see some zeroes or вЂњN/AвЂќ listings, but every other number should be at least 75. Check each satellite and tuners 1 and 2 if you have a DVR (1-5 if you have an HR34).Navigate to: Settings&Help, Settings, Satellite (or Sat&Ant), and View Signal Strength.Signal Connect can help with these DIRECTV fixes: If this happens, or if you encounter DIRECTV error 775 or 776 messages, try these easy fixes: When this happens, your DIRECTV equipment is unable to grab a signal, which means you canвЂ™t watch any programming. When many DIRECTV subscribers experience a connection issue, DIRECTV error 771 message is one of the most common. You should also unplug the SWM power inserter then plug it back in. If the receiver does not show that both Network and Internet are connected, or if Connect Now doesnвЂ™t not work, check your cable connections and reset the router and Broadband DECA. Once network defaults are reset, choose Connect Now.Settings, Internet Setup, Reset Network Defaults.Use the button on your remote, then navigate to:.(This is a simple step but worth checking.)

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Make sure your TV is plugged in and turned on to the correct input.

If you push a button on your remote, is there a green light on the top? If not, you might need new batteries.

Are the front panel lights lit? Can you turn the receiver on with the front panel?.

Make sure the receiver is plugged in and functioning.

For those experiencing no picture or sound, try these seven DIRECTV fixes:

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If you have DIRECTV residential service, here is a list of common connection issues and how to fix them: PROBLEM 1: No Picture or SoundДid you turn your DIRECTV on only to get nothing? It happens sometimes, but there are some things you can do to get your programming back. In this installment, we show you how to fix five common connection problems with your DIRECTV residential account.

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WeвЂ™re your DIRECTV experts, and we offer free DIRECTV technical support to anyone who calls us. In most cases, these are small issues that can be resolved rather quickly. Every now and again, these subscribers might experience a connection issue. DIRECTV Technical Support: Five Easy FixesДIRECTV residential customers typically enjoy their satellite TV service without any problems or interruptions.

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